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Refund Policy

How do your Refunds and Returns work? 

We are all in this together - Sometimes hiccups and mix ups happen, but we are all grown and understand this!

We just ask that you give the product a fair chance of at least 14 days to feel the benefits!

So for all returns and refunds, please email us at help@neuroflownutrition.com with the subject line [REFUND REQUEST].

Please provide us with the following information 

  • Your original order number
  • Item(s) you would like to return
  • The reason for the return'
  • if applicable, images of the product

RETURNS AND REFUNDS

We totally understand, sometimes there are hiccups in the road and things don't work out.

Rest assured, we are here for you. It's life, there is no one size fits all solution for everyone, so with that being said, if things are truly not working out for you, please take advantage of our money back guarantee. 

This guarantee is valid up to 30 days after your purchase and allows you to receive a refund (excludes the price of shipping). I

To receive a US-based prepaid shipping label and your refund please email us at  help@neuroflownutrition.com with the subject line: REFUND

We do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes.

After following the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund, a process that typically requires 7-10 days.

CAN I CANCEL MY ORDER?

All of our orders are processed and shipped within 24 business hours. If you wish to cancel your order it must be done so within 12 business hours. Otherwise the cancellation is invalid and the product will still be shipped to you. At that point, if you wish to return the product, leave the bottle unopened and contact support to begin your returns process.

NEED SUPPORT WITH YOUR RETURN?

With any concerns or questions, please contact our team -

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